Multi-channel conversations for Caribbean BPOs.

One platform across every customer brand. Voice, SMS, email, chat — bilingual native, US-side compliant, audit-grade. Currently in design-partner mode for Q3 2026.

Join the Q3 waitlist See pricing →

Why BPO

Three things BPO operators ask of a conversation platform.

One agent platform across every customer brand.

Each customer brand keeps its own voice, scripts, and compliance posture; your operators handle the conversations across all of them in one console. No re-training between brands.

Bilingual is table stakes.

EN/ES native handling routed to Caribbean teams. Caribbean dialect tuning available. The AI front-loads the routine 80% so your humans handle only the work that needs them.

US-side compliance, audit-grade.

TCPA, 10DLC, CAN-SPAM, DNC checks per customer-brand. Recording disclosures per state. Audit trail with consent records retained 7 years. Pass any client compliance review.

Common questions

Things BPO operators ask first.

Can each of our clients have their own brand and policies?

Yes — multi-tenant by design. Each customer brand has its own phone numbers, sender domains, scripts, escalation rules, and compliance posture. Operators see all of it in one console; clients see only their own data.

Can the AI handle overflow from human-only queues?

Yes. The AI can act as overflow when call volumes spike, then hand off to a human if the conversation requires it. Or run AI-first with human escalation as the fallback.

Are you ready for BPO scale today?

BPO is on the Q3 2026 roadmap. Design partners are welcome now — we're actively building multi-tenant brand isolation, per-brand reporting, and BPO-grade workforce management hooks.

Become a Q3 design partner.

If you run a Caribbean BPO doing US-side work, talk to us. Q3 2026 design partners get input on the roadmap and lock-in pricing for the year.

Book a 20-minute conversation