AI front desk for home care agencies.

Built for agency owners who answer the phone at 9pm because the family can't reach the on-call nurse. Capture every intake call, recover every missed one, route every emergency to the right human.

Why home care

Three places agencies lose leads — and how Verbosync fixes each one.

Voicemail at 9pm is a lost case.

Families calling after hours don't leave a message. They call the next agency. The AI front desk picks up every call, captures full intake details, and books the assessment.

The 24-hour callback is a 24-hour churn window.

A missed call gets a 60-second SMS recovery. Two-way replies route to your team. Most callers re-engage before bed instead of shopping competitors overnight.

Bilingual intake is non-negotiable.

Caribbean diaspora, Latino caregivers, multilingual referral sources — Verbosync handles English, Spanish, and Caribbean dialect natively. Same agent, same compliance, same data model.

Compliance + clinical posture

Built for the regulatory reality of home care.

HIPAA BAA available on Scale tier. TCPA-compliant outbound. Recording disclosures handled per state. Audit trail with timestamps and consent records, retained 7 years.

Common questions

Things home care operators ask first.

Is this HIPAA-compliant for home care intake?
Voice intake captures PHI by design. Scale tier includes a HIPAA BAA, encryption-at-rest, audit logs, and 7-year retention. We can also configure consent prompts and recording disclosures per your state.
Does it integrate with our scheduling system?
Yes — direct integrations with HubSpot, Salesforce, and Zoho on Growth+ tiers. Custom integrations (AlayaCare, ClearCare, WellSky) on Scale. The AI can also book directly into a Google or Microsoft calendar.
How long until we go live?
Most agencies are live in 5–7 business days. We provision phone numbers, train the agent on your service area + clinical scope, run side-by-side with your team for a week, then cut over.

See it on your own intake calls.

Book a 20-minute demo. We'll walk through how a home care agency handled 3 days of intake using Verbosync and what changed.

Book a 20-minute conversation
Home Care