One platform. Voice volume defines your size.
Everything else is included.

No per-message fees. No per-channel add-ons for the basics. Pick the tier that fits your call volume; SMS, email, and chat come with it.

Why voice-volume tiering?

Voice is dramatically more expensive to deliver than SMS, email, or chat — real-time compute, carrier minutes, latency budgets. So that's what we meter. Everything else has high enough caps that you'll never think about them.

Voice
SMS
Email
Chat
Conversations Starter
Single location, up to 500 calls/month. The on-ramp tier.
$499
per month · billed monthly
Start with Starter
  • Voice agent · 1 phone number
  • Up to 500 voice calls/mo
  • Bilingual (English + Spanish)
  • Channels included as they ship:
  • SMS · 5,000 sends/mo (early access)
  • Email · 10,000 sends/mo (rolling out)
  • Chat widget · 1 site
  • TCPA + 10DLC + CAN-SPAM compliance
  • Email support (24hr SLA)
Most Popular
Conversations Growth
2–5 locations, up to 2,500 calls/month. Most operators land here.
$1,499
per month · billed monthly
Start with Growth
  • Everything in Starter, plus:
  • Up to 5 phone numbers
  • Up to 2,500 voice calls/mo
  • Channels included as they ship:
  • SMS · 25,000 sends/mo (early access)
  • Email · 50,000 sends/mo (rolling out)
  • Chat widget · up to 5 sites
  • Cross-channel sequences (rolling out)
  • CRM integrations (HubSpot, Salesforce, Zoho)
  • Priority support (4hr SLA)
Conversations Scale
5+ locations, custom call volume. Multi-site operators with specific needs.
Custom
talk to our team
Book a strategy call
  • Everything in Growth, plus:
  • Unlimited phone numbers + voice calls
  • Unlimited SMS / email / chat sites
  • Custom voice training
  • HIPAA BAA available
  • Dedicated success manager
  • Custom integrations + webhooks
  • 99.95% uptime SLA
Honest roadmap Voice and chat are shipping today. SMS is in early access for design partners. Email is rolling out across 2026. Your tier locks in pricing for everything as it ships — no surprise upsells later.
For developers

Embed VerboSync in any site — one script tag.

Every paid tier includes the embeddable chat widget. Copy a single <script> tag into your HTML, WordPress, Shopify, Webflow, or Next.js app. No SDK, no backend changes.

Install the widget →
Add-ons

Stack what you need on top of your tier.

Optional capabilities that don't fit every operator. Buy them when you need them.

Bilingual+
$199/mo

Spanish + Caribbean dialect tuning. Included in Growth+; available as add-on for Starter.

HIPAA BAA
$499/mo

Business Associate Agreement + extra encryption. Required if you handle PHI in conversations. Scale-tier only.

Landing Page
$499 + $99/mo

Templated landing page on your domain or callrix.site, pre-wired with the chat widget and lead form. Setup + hosting.

Custom Voice Training
$5,000 one-time

Tune the voice agent to your brand voice, vertical-specific phrasing, and brand-safe escalation rules.

Extra Phone Number
$29/mo each

Additional inbound DID per location, campaign, or vanity number. Available on any plan.

Migration Service
$2,500 one-time

We move you off your existing call platform: SIP routing, contact import, sequence migration, training.

Common questions

Things operators ask before signing.

Why is pricing based on voice volume only?
Voice is the most expensive channel to deliver — real-time compute, per-minute carrier costs, sub-400ms latency budgets. SMS, email, and chat are dramatically cheaper. Pricing on what's expensive (voice) and bundling what's cheap (everything else) means voice-heavy customers don't subsidize messaging-heavy customers, and vice versa. Honest unit economics.
What's actually live today vs roadmap?
Voice and chat are fully live and in production. SMS recovery (the 60-second text-back from missed calls) is shipping now. Full SMS sequences and the email engine are rolling out across 2026 with design partners. We don't backdate roadmap items. When something ships, it ships; until then we say so plainly.
If I sign up now, do I have to wait for the other channels?
No. Voice and chat give you immediate value — you start capturing leads on day one. As SMS and email ship through 2026, they're added to your account at no additional charge. Your tier locks in your pricing for everything.
How does TCPA / CAN-SPAM compliance work across channels?
Each channel has its own consent state per contact. A contact who opts out of SMS may still be opt-in for email. STOP / HELP keywords on SMS, unsubscribe links on email, and "remove me" detection on voice all write opt-out records that block future sends in that channel. Audit trail with TrustedForm certificates, recording links, and timestamps for every consent change. 7-year retention.
Can I integrate with my existing CRM (HubSpot, Salesforce, Zoho)?
Yes — Growth and Scale tiers. Verbosync handles the conversation; your CRM stores the customer record. Two-way sync on contacts, deals, and activity timelines. We're a conversation layer, not a replacement for your CRM, so we play nicely with the ones you already have.
What if I only want voice?
Then you only use voice. Starter tier gives you full voice and a quiet on-ramp to multi-channel as you decide you want it. Nothing pushed.
Can we cancel?
Yes. Monthly plans are month-to-month. Annual plans (10% discount) are 12-month commits. Either way, all your conversation data — recordings, transcripts, contact records, sequences — is exportable to CSV/JSON anytime, and we provide it automatically on cancellation.
Pricing